"Yer not, not when they're different," Shadow said. "What a person is...that matters. That can matter a lot to some people. Ya going on about them being ways they're not, saying they're the same while ignoring what makes them different, its telling them all these things that matter to them don't."

"And it means when there's a problem ya don't understand, ya don't ever understand it. Because ya refuse to look at things from another point of view. At all," Shadow said. "Ya can get told what's wrong, but ya don't listen. Ya can get told what to do, but when ya don't understand why ya have to do that, then ya don't know the lesson."