You want facts or reassurance? There's a lot about this situation that flat out sucks and only some of it that's not so bad. [Galo says with a shrug of his shoulders and a faintly exasperated tone. He's not a sugar coat things kind of guy.]

Anyway, yeah. There's people here who have been with the train for even longer than that. We've been broken up into teams based on the colors the train decides. [Then he sobers completely.]

And sometimes people just walk for that barrier and don't hear anything anyone says. [He points to the exit barrier.] None of us know when it will happen or why. It just does. There's a pamphlet that people have put together of all the basics. But seemed cruel not to say what's up before you even got that weird dread that makes us all get on.