The Doctor, probably did hear Cassie with his sensitive hearing. He's just choosing to ignore her. That and he can't. He can't touch them. If he could touch them, he'd do far more than just have them drop to the floor. He'd toss them inside the flames of Hell, where they belong!
Ten remarks to Trunks, "Those who use those are no friends of mine!"
CW: for PTSD
Ten remarks to Trunks, "Those who use those are no friends of mine!"